Monday, August 26, 2019

Frequently Asked Questions


1.     What is free on the Amazon Fire Stick? Basically, EVERYTHING in the apps that I load are FREE.
2.     What does the Fire Stick do? The Fire Stick lets you stream Internet or network video to your TV. This means that you can watch Movies, TV shows, Music and Live TV. 
3.     What does a Jailbroken/sideloaded firestick do?  With the programming I install you get UNLIMITED access to Movies, TV shows, Music and Live TV (even in theater movies qualities vary)
4.     How to use an Amazon Fire Stick? The Amazon Fire Stick requires an HDMI port, a Wi-Fi network and Power. You connect the Fire Stick to the HDMI port on your TV, then you connect the power cord to the Fire TV stick and plug it into an outlet. Turn on the TV and switch the input to the one with the Fire Stick. Then follow startup guide to enter your Wi-Fi and tips to get started.
5.     Do You Need Internet, Wi-Fi or Hotspot for the Amazon Fire Stick? Yes, you need to have a Wi-Fi or Hotspot. 
6.     What are the Amazon Fire Stick requirements? The Amazon Fire Stick requires an HDMI port, a Wi-Fi network and Power.
7.     Where can I buy the Fire Stick? I meet at a location in Laplace OR I ship $10 priority mail (1-2 days) with insurance and tracking.
8.     Are these a one-time purchase fee? (subscriptions, monthly) No monthly fees!
9.     What are the Amazon Fire TV Internet speed requirements? While there are no specific speed requirements to use the Fire Stick, there are some general recommendations based on the type of video that you want to stream.
·         If you want to stream in SD (standard definition) – then you need a minimum Internet speed of 3 Megabits per second
·         If you want to stream in HD (high-definition) – then you need a minimum Internet speed of 5 Megabits per second
10. Can I set up the Fire Stick without an Amazon account? MY devices are setup with a temp account that you can use, but you can also follow our startup guide and add your own account as well.
11. Do you need Amazon Prime for the Fire Stick? No, you do not need Amazon Prime for the Fire Stick. 
12. Do you get live TV, or local channels available, sports, Pay Per View? These focus more on cable that you would otherwise have to pay for.
·        Local channels such as local news usually purchase an antenna since local news is free. These do get prime time channels such as ABC, NBC, FOX and CBS. And premium paid cable channels HBO, Starz, Showtime, Cinemax etc.

·        Sports my devices have ESPN1 and ESPN2, ESPN news, ESPNU, NFL network, NBA, Sec plus tons and tons of other sports channels

·        PPV Yes, they do. Multiple sources for viewing them.

ΓΌ I also load an optional IPTV service with TV guide that gets local channels and over 400 HD USA channels.

13. How to connect the Amazon Fire Stick to Wi-Fi without a remote? Download the Fire TV remote app to your phone.

14. Can I watch Netflix, Hulu or Sling on the Amazon Fire Stick? Any Movies, TV shows or Live TV can be found in the apps I install with my programming. 
15. What Fire Stick movies can I watch? You can watch any movies on the Fire Sticks.
16. Can you have multiple Fire Sticks at the same time (multiple TVs)? You can definitely have multiple Fire Sticks running at the same time.
17. Will this last forever without needing an update? The firesticks or fire TVs are loaded up with so many options they last for a good while.  I load over 30 apps for multiple sources for Movies, Tv shows, music and Live tv. Most apps have the ability to auto update or prompt you to auto-update when an update is available. So, it depends on you for how often you'd like it updated. I have customers from over a year ago that are still able to find sources for watching movies and TV shows and I have customers that like to stay up to date and come back about every 6-8 months. We do give discounts to customers that have purchased from us, it's $25 for updates.
18. What do I do if it keeps buffering?  There are many factors for buffering, one can be the actual stream you're trying to watch (try another) If everything buffers then that is going to be internet or hardware related. Can be the speed is too slow, I have had people with routers that just aren't good for streaming. I personally use an AC1900 rated router that gives great signal to the whole house. So, distance away from the router can also be a factor. 5ghz band also transfers double the data that 2.4ghz band can transfer. 
19. Do I need one for each TV? Yes just like cable requires a device on each TV. That is the only way it can show on the TV.